Last updated: March 2024
PetSpeak.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our pet talk services.
1. Information We Collect
1.1 Information You Provide
- Pet Photos – When you upload photos of your pets for our AI to analyze
- Contact Information – If you contact us directly via email or forms
1.2 Information Automatically Collected
- Device Information – Browser type, operating system, device type
- Usage Data – Pages visited, time spent on site, interaction patterns
- IP Address – For security and analytics purposes
- Cookies – See our Cookie Policy for details
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our pet talk translation services
- Generate AI-powered pet inner thought posters
- Analyze usage patterns to improve user experience
- Communicate with you about your inquiries
- Protect against fraud and abuse
- Comply with legal obligations
3. Photo Storage and Processing
When you upload a pet photo:
- The photo is temporarily stored on secure servers for AI processing
- Generated posters are stored with temporary access URLs
- We do not claim ownership of your photos
- Photos may be used anonymously to improve our AI models
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers – Third parties that help us operate our services (cloud storage, AI processing)
- Analytics Partners – To understand site usage patterns
- Legal Requirements – When required by law or to protect our rights
5. Third-Party Services
We may use third-party services such as:
- Google Analytics – For website analytics
- Google AdSense – For displaying advertisements
- AI Service Providers – For pet talk generation
These services have their own privacy policies governing their use of your data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.
7. Data Retention
We retain your information only for as long as necessary to provide our services:
- Uploaded photos: Deleted within 24 hours after processing
- Generated posters: Accessible for 24 hours, then deleted
- Analytics data: Retained for up to 26 months
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to certain processing activities
- Request data portability
- Withdraw consent for data processing
To exercise these rights, contact us at [email protected].
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us: